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07 Oct 2025

Key Account Executive - Raytec

Reporting to: Commercial Manager

 

About Raytec

Founded in 2005, Raytec are world leaders in LED lighting for safety and security. We have over half a million products actively in service and employ over 80 staff.
We have two offices located in Northumberland, UK, and Ottawa, Canada, and sell to over 70 countries worldwide.

All our products are manufactured in-house and have been installed in some of the most challenging environments on the planet—from the Arctic Circle to the jungles of Borneo.

Raytec are a global business that operates without leaving a footprint on our planet.

 

Location

The role of Key Account Executive requires working from our office in Ashington Monday–Wednesday and remote Thursday–Friday.

 

Purpose of the Job

  • Build long-term, win-win relationships with our distributors

  • Nurture incoming enquiries through every stage, overcoming obstacles and objections

  • Make every lead count—understand the root of the customer’s needs and see the project through to completion

  • Provide tailored solutions that align with customer goals, emphasising value over cost

 
Main Duties & Responsibilities

  • Keep existing customers happy—and help them grow

  • Run regular strategy sessions with key accounts

  • Customise training and support to help distributors sell Raytec products more effectively

  • Follow up on hot leads and close deals

  • Build a strong, high-quality sales pipeline

  • Collaborate with marketing to launch territory-specific campaigns

  • Use CRM tools to stay organised and track wins and customer interactions

  • Attend trade shows, events, and customer visits to expand your overseas network

  • Manage daily and monthly workload to ensure key customers are kept updated on Raytec news

  • Understand customer requirements to recommend the best Raytec products or solutions tailored to each project

 

Benefits

Raytec offer a generous salary and benefits package, including:

  • Attractive bonus scheme

  • Health care scheme

  • Company stakeholder pension

  • The Raytec Employee Club (TREC) – regular social events, sports activities and parties

  • 25 days’ holiday, up to 30 with long service, plus bank holidays

  • Mon–Thu 8:30–5, Fri 8:30–2:30 – early finish on Fridays!

  • Free coffee, tea, filtered water and fruit

  • Free onsite monthly catering

  • Long service incentives and rewards

  • Cycle to work scheme

  • Closed between Christmas and New Year (taken from annual holiday entitlement)

  • Discounted leisure centre membership

 

Personal Specification

Raytec pride ourselves on our core values and expect our employees to do the same:

Expertise: We strive to be experts in our field. We use our knowledge and experience to deliver outstanding products and customer service.
Initiative: We’re not content with standing still. We push boundaries and improve how we do things daily.
Integrity: We’re honest, approachable, and open to change. We set high standards and take pride in our work.

 

Essential

  • Great people skills – confident communicator and strong presenter

  • Ability to solve problems for customers

  • Ability to grasp and explain technical solutions clearly

  • High levels of empathy with the ability to understand customer requirements

  • Natural networker – enjoys building and maintaining relationships

  • Comfortable using technology

 

Desirable

  • Key account management background

  • Experience in customer service

  • Ability to absorb technical information

  • Good listening skills

  • Attention to detail

  • Full driving licence

 

Send your CV and portfolio to: [email protected]

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