Lighting Controls Technical Product Specialist - Holophane Europe
Reports to: Engineering Manager.
Location: Milton Keynes Office with some site visits when required.
A need has arisen for an enthusiastic and dynamic Lighting Controls specialist placed within the Product and Market Development (PMD) department of a long-established luminaires manufacturer. This role will support the engineering, product marketing and sales teams in delivering the lighting controls roadmap and providing technical expertise on all things related to lighting controls. This is a unique role in which the successful candidate will have the opportunity to become an in-house expert and the go to person for lighting controls!
The company integrates and deploys established third-party controls solutions from leading brands which meet our market & customer requirements. These range from local wireless lighting controls to a dashboard based Central Management System (CMS) deployed in the streetlighting sector. Therefore, you will be required to build relationships with partners to leverage their expertise to manage existing projects, provide solutions to sales opportunities, troubleshoot any aftersales issues and look to introduce new products as part of the product roadmap. In addition to this, you will own and manage any new and ongoing controls service plans and manage all aspects of the lighting controls product portfolio from goods-in to final installation.
This role would be suited to a someone with an electrical or electronics background who has some knowledge or experience working with lighting controls and CMS systems. We are looking for a technical minded person who is willing to take on product ownership of the lighting controls portfolio.
How you will contribute:
- Being the ‘go to’ in-house specialist in all things related to lighting controls.
- Grasp an understanding of the autonomy of our controls portfolio (systems & devices).
- Managing the day-to-day enquiries relating to controls systems and required controls philosophies.
- Ensuring the lighting controls are compatible with the variety of companies products and applications.
- Devising, carrying out and reporting compatibility tests to ensure controls will function as expected.
- Liaising with sales and customers to present solutions and defining customer requirements.
- Troubleshooting and fault-finding to resolve any aftersales issue.
- Compiling and maintaining standard work documentation to support the integration, installation, and assembly test instructions of control’s device/systems.
- Production support.
Key requirements of the role:
- A can-do diligent attitude with a willingness to learn is essential.
- Attention to detail and ability to follow processes and document is essential.
- Proficient use of MS Office.
- Ability to read and understand schematics, wiring diagrams and engineering drawings.
- Ability to work well in cross-functional team environments.
- Good working knowledge of industry codes and standards.
- Ability to communicate effectively and remain professional in circumstances under pressure.
- Ability to work to tight schedules/deadlines, while maintaining a positive attitude.
- Ideally educated to degree level or HNC/HND with demonstrable experience in a relevant field.
Benefits
- 20 days annual leave (not inc. Public Holidays). Rising to 25 days after 2 completed years of employment.
- Holiday Buy / Sell Scheme
- Free on-site parking
- Electric Car charging
- Company Pension Scheme
- Cycle to Work Scheme
- Electric vehicle salary sacrifice scheme
About Holophane
For over 125 years the name Holophane has enjoyed an enviable reputation throughout the world for expertise, quality and innovation in lighting. From the earliest days when the company pioneered its famous glass refractor, the Holophane name has been ever present as a leader in the field of luminaire and lighting design.
In today’s environment, where landscape lighting, modern architecture and public space projects predominate, the Holophane name remains synonymous with quality design, high performance, low maintenance and cost-effective lighting. Incorporating interior, exterior, amenity, road, rail and floodlighting luminaires alongside our control solutions, Holophane’s product range is suitable for today’s demanding, environmentally conscious world, offering lowest total cost of ownership, engineering quality, cutting-edge design and outstanding optical performance.
Holophane, part of the Acuity Brands group. Acuity is world leader in lighting and building management systems headquartered in Atlanta, Georgia offering their customers a comprehensive range of professional lighting services which offer advice and support on all types of professional lighting projects. Acuity Brands has operations throughout North America and in Europe and Asia. It currently has about 13,000 employees and recorded net sales of $4.0 billion for fiscal year 2022.
Protecting the planet is the right thing to do and its good business. Through our EarthLIGHT initiative we are committed to a goal of 100 million metric tons carbon avoidance by 2030 because of our projected 2020–2030 sales of LED luminaires, lighting controls, and building management systems replacing older technologies in existing buildings. Our Company reached carbon neutrality in our operations through a combination of carbon reduction and offsetting measures. We are investing in sustainable projects to positively impact our communities. More information can be found at www.holophane.co.uk
Please submit your CV and Cover Letter to Tracey Richardson (HR & Executive Assistant) - [email protected]